Shipping Policy for DATAFUSIONS
Effective Date: February 25, 2025
At DATAFUSIONS, we strive to ensure that your shopping experience is as smooth and efficient as possible. This Shipping Policy outlines the details regarding shipping methods, costs, and delivery times for all orders placed through our website https://datafusions.xyz. By making a purchase on our website, you agree to the terms outlined in this policy.
1. Order Processing Time
Orders are typically processed and shipped within 1-2 business days from the time your order is placed. Business days do not include weekends or public holidays. Orders placed on weekends or holidays will be processed on the next business day.
Once your order is processed, you will receive a confirmation email with tracking details (if applicable), so you can track the progress of your shipment.
2. Shipping Methods and Delivery Times
We offer multiple shipping methods for both domestic and international orders. Shipping fees will be calculated at checkout, based on your location and selected delivery method. Delivery times are estimated as follows:
Domestic Orders (United Kingdom):
- Standard Shipping: 3-5 business days
- Expedited Shipping: 1-3 business days
International Orders:
- Standard International Shipping: 7-14 business days (depending on the destination)
- Expedited International Shipping: 3-7 business days (depending on the destination)
Please note that delivery times may vary based on your location, and DATAFUSIONS cannot guarantee exact delivery times, especially for international shipments, due to factors like customs delays or third-party carrier issues.
3. Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and the destination. We strive to offer affordable shipping options for all of our customers. Please note that any taxes, duties, or additional fees for international shipments are the responsibility of the customer.
4. Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number (if applicable). You can use this tracking number to monitor the status of your delivery through the shipping carrier’s website.
If you do not receive tracking information within 2 business days of your order confirmation, please contact us at contact@datafusions.xyz to inquire about the status of your order.
5. Shipping Restrictions
Currently, we are able to ship to most countries worldwide. However, there may be certain restrictions or limitations on specific products that prevent us from shipping to certain locations. Please refer to the shipping options at checkout to see if we deliver to your country.
6. Lost or Damaged Items
DATAFUSIONS takes great care to ensure your order is packaged securely. However, once the package is handed over to the shipping carrier, we are not responsible for any lost or damaged items. If your package is lost or damaged during transit, please contact the shipping carrier directly to file a claim.
If you receive a damaged item, please contact us immediately at contact@datafusions.xyz or 078 2218 8331. We will assist you in resolving the issue, which may involve sending you a replacement or issuing a refund.
7. Customs and Import Duties
For international orders, DATAFUSIONS is not responsible for any customs duties, taxes, or other fees that may be charged upon arrival in your country. These fees are the responsibility of the customer, and we recommend checking with your local customs office for further information regarding potential charges before placing your order.
8. Address Accuracy
Please ensure that your shipping address is accurate and complete at the time of purchase. DATAFUSIONS is not responsible for any delays or issues caused by incorrect or incomplete address information provided by the customer.
9. Shipping Issues and Customer Support
If you experience any issues with shipping, such as delays, missing packages, or incorrect shipping addresses, please contact our customer support team at contact@datafusions.xyz or 078 2218 8331. Our team is here to assist you in resolving any shipping-related issues.
10. Shipping Insurance
For added peace of mind, we offer shipping insurance for both domestic and international orders. This ensures that your items are protected against loss or damage during transit. If you would like to add shipping insurance to your order, please select the option at checkout.
11. Changes to Shipping Policy
We may update this Shipping Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as soon as it is posted. We encourage you to review this policy periodically to stay informed about any updates or changes.